Privacy Policy
How we protect and handle your information
VanSwap is built with privacy as a core principle. As a decentralized protocol, we minimize data collection and give you control over your information.
1. Introduction
VanSwap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our decentralized exchange protocol.
Please read this Privacy Policy carefully. By using VanSwap, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
As a decentralized protocol, VanSwap does not require personal identification information. We collect minimal data necessary for protocol functionality.
2.1 Automatically Collected Information
When you interact with VanSwap, we may collect:
- Wallet Address: Public blockchain addresses (pseudonymous)
- Transaction Data: On-chain transaction details (public)
- Browser Information: IP address, browser type, device type
- Usage Data: Protocol interaction patterns and preferences
2.2 Information You Provide
You may choose to provide:
- Contact Information: When submitting token listing requests
- Token Information: Details for token listing consideration
- Communication Data: Emails or messages sent to our team
Transactions on Vana Chain are public and permanent. Wallet addresses and transaction details are visible to anyone on the blockchain.
3. How We Use Your Information
We use collected information for the following purposes:
| Purpose | Information Used | Legal Basis |
|---|---|---|
| Protocol Operation | Wallet addresses, transaction data | Contractual necessity |
| Service Improvement | Usage patterns, analytics | Legitimate interest |
| Security & Fraud Prevention | IP addresses, transaction patterns | Legitimate interest |
| Customer Support | Contact information, communication | Consent |
| Token Listing Processing | Submitted token details | Contractual necessity |
4. Information Sharing and Disclosure
We do not sell your personal information. We may share information in the following circumstances:
We only share information when absolutely necessary for protocol operation or when required by law.
4.1 Service Providers
We may share information with trusted third-party providers for:
- Analytics and performance monitoring
- Infrastructure and hosting services
- Customer support platforms
- Security and fraud detection services
4.2 Legal Requirements
We may disclose information if required by:
- Law enforcement or regulatory authorities
- Court orders or legal processes
- Protection of our rights or user safety
4.3 Blockchain Nature
Due to the decentralized nature of blockchain technology:
- Transaction data is publicly visible on Vana Chain
- Wallet addresses and balances are publicly accessible
- Smart contract interactions are transparent and immutable
5. Data Security
We implement appropriate technical and organizational security measures to protect your information:
- Encryption of sensitive data in transit
- Secure infrastructure and access controls
- Regular security assessments and audits
- Minimal data retention policies
You are responsible for maintaining the security of your wallet private keys and seed phrases. VanSwap cannot recover lost keys or reverse transactions.
6. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
| Right | Description | How to Exercise |
|---|---|---|
| Access | Know what data we have about you | Contact us via email |
| Correction | Correct inaccurate data | Contact us via email |
| Deletion | Request deletion of your data | Contact us via email |
| Portability | Receive your data in usable format | Contact us via email |
| Objection | Object to certain data processing | Adjust browser settings or contact us |
To exercise these rights, please contact us using the information in the "Contact Us" section.
7. Data Retention
We retain personal information only for as long as necessary:
| Data Type | Retention Period | Reason |
|---|---|---|
| Analytics Data | 24 months | Service improvement |
| Contact Information | 36 months | Customer support |
| Transaction Data | Indefinite (on-chain) | Blockchain immutability |
| Token Listing Requests | 24 months | Business operations |
8. International Data Transfers
As a global decentralized protocol, your information may be processed in various countries. We ensure appropriate safeguards are in place for international data transfers.
VanSwap operates as a global protocol. By using our services, you acknowledge that your data may be processed in countries with different data protection laws.
9. Third-Party Services
VanSwap integrates with various third-party services:
- Wallet Providers: MetaMask, Trust Wallet, etc.
- Blockchain Networks: Vana Chain infrastructure
- Analytics Services: Google Analytics, Mixpanel
- Hosting Providers: Cloud infrastructure services
These services have their own privacy policies, and we encourage you to review them.
10. Children's Privacy
VanSwap is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Website: https://vanswap.xyz
- Twitter: https://x.com/vanswap_xyz
- Telegram: https://t.me/vanswap_xyz
- Documentation: https://vanswap.xyz/docs.html
For privacy-specific inquiries, please reach out through our official communication channels.
We are committed to protecting your privacy and being transparent about our data practices. Thank you for trusting VanSwap with your decentralized finance activities.